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Duties and Responsibilities
Open clients’ files and follow-up
Update the system for a proper follow-up.
Issue LTA for export files.
Prepare cost sheet and allocate costs for consolidation.
Prepare the notice of arrival, the delivery order and invoice.
Prepare and follow-up any insurance claim.
Approve invoices from subcontractors.
Minimum 3 years of experience in the freight / forwarding industry in a similar or operational / sales position.
Knowledge of incoterms and operational procedures (including knowledge of different customs procedures).
Has a culture of customer service both internally and externally.
Excellent knowledge of Microsoft Office software, especially Excel.
Listening skills and empathy.
Able to work in a team and under pressure.
Good communication skills in English and French (oral and written).