Duties and Responsibilities

• Open clients’ files and follow-up

• Update the system for a proper follow-up.

• Issue LTA for export files.

• Prepare cost sheet and allocate costs for consolidation.

• Prepare the notice of arrival, the delivery order and invoice.

• Prepare and follow-up any insurance claim.

• Approve invoices from subcontractors.

Profile

• Minimum 3 years of experience in the freight / forwarding industry in a similar or operational / sales position.

• Knowledge of incoterms and operational procedures (including knowledge of different customs procedures).

• Has a culture of customer service both internally and externally.

• Excellent knowledge of Microsoft Office software, especially Excel.

• Listening skills and empathy.

• Able to work in a team and under pressure.

• Good communication skills in English and French (oral and written).